Shipping policy
📦 Seravia Shipping Policy
At Seravia, we’re committed to delivering your orders quickly, safely, and hassle-free. Please read our shipping policy below for full details.
🌍 Shipping Locations
We proudly ship worldwide.
⏱ Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
🚚 Shipping Options & Delivery Estimates
We offer two shipping methods:
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Standard International Shipping: Estimated delivery 7–14 business days
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Express International Shipping: Estimated delivery 5–7 business days
Please note: Delivery times are estimates and may vary based on your location, local customs procedures, and carrier delays.
💰 Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may also offer free shipping promotions, which will be clearly displayed on our store.
📦 Customs, Duties & Taxes
All customs duties, taxes, and import fees are included in your purchase price. You won’t have to pay additional fees upon delivery.
🔎 Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.
📌 Shipping Restrictions
We ship to most countries worldwide. If we are unable to ship to your location for any reason, we will notify you immediately after your order is placed.
📭 Lost or Damaged Packages
Please note that once your order leaves our warehouse, Seravia is not responsible for lost, stolen, or damaged packages. Any delivery issues should be reported directly to the carrier.